4600 River Road
Marrero, LA 70072
The mission of the technology department is to provide and foster an innovative, customer-focused foundation for technology solutions for the Jefferson Parish Public School District (JPPSS). Technology facilitates the support of the system network to provide students with access to computer hardware, services, and media-rich, interactive and innovative learning environments.
For assistance with any technology issue, you may contact the help desk at 504-349-8585 or use our Help Desk Request Form to open a service ticket and someone will resolve your issue promptly.
Please visit our “BuyTech” online technology quote system to shop for computers, printers, promethean boards and many other technology items. Quotes for your selected items will be instantly emailed to you so that they may be attached to your requisition.
Email services are responsible for the maintenance and administration of all GroupWise email user services. We also monitor and update system email addresses for existing, new, and transferred employees, as well as provide second-level troubleshooting of GroupWise issues reported via service tickets called in to the help desk. All requests for new or moved users as well as problems should first be reported to the help desk.
Our repair shop troubleshoots hardware and software related issues that may arise on desktops or laptops. The repair shop is located on the first floor of the Admin Annex Building at 4600 River Road, Marrero LA 70072.
For any technology E-Waste pickup needs, please fill out the Property Disposal Form online.
Policies & Forms
- Teacher Laptop Policy and Procedures
- Technology Operating Policies and Procedures Manual
- Laptop Initiative Loss/Theft Report Form
- Help Desk Request Form
- Checklist for employees leaving JPPSS
Software Downloads and References
- Cross Reference Guide for Promethean Resources
- How to Get Your ActivInspire serial number
- Connecting Your Promethean Board
- ActivInspire (Please see the guide “How to Get Your ActivInspire Serial Number” above after downloading)
- Sophos Anti-Virus
- Flipchart Viewer (Download to view Promethean flipcharts. You must create an account through Promethean Planet in order to download viewer.)
NBC Learn K-12 (www.archives.nbclearn.com) is a multi-media collection of more than 14,000 videos, documents and images from NBC News. In addition to historic primary-source newscasts from the NBC News archive, NBC Learn K-12 is updated daily with current events drawn from the programs and platforms of NBC News. The resources in NBC Learn K-12 are aligned to curriculum as well as correlated to Louisiana State Standards and the Louisiana Common Core Standards. Videos can be streamed, downloaded, and integrated into on-line learning management tools.
JPPSS Middle and High Schools now have access to NBC Learn thanks to a partnership with the United States Golf Association (USGA) and Chevron Corporation. They’ve come together to create NBC Learn’s newest original series, “The Science of Golf,” focusing on STEM through the lens of one of American’s most popular sports. Along with The Science of Golf, all Middle and High Schools in the district have free access to thousands of videos on NBC Learn.
Domain control confirmed as per Entrust Datacard Verification requirements.