Technology : Help Desk

Thanks for contacting the Help Desk.

Please review the following list of people to contact for specific tech-related concerns who may help solve your issue before you submit a request.

Issue/Request Contact Person Contact Information
Apple Products
(All issues other than
wi-fi connectivity)
Apple Care
1-800-800-2775 (Option 3)
Aztec Michele O’Steen
Badge Pass Brandon Williams
Blocking/Unblocking of
Website and Email Addresses
Business Plus Lynne Gegenheimer
Cable TV Issue Cox Cable TV Cox Customer Services
Child Nutrition Susan Koob
Discovery Education Software Help Desk
Eagle JoLynn Tompson
EOC Software JoLynn Thompson
ESL Reading Smart Software Help Desk
GMetrix Lucy Lejeune
iReady Software Help Desk
Kurzweil Michele O’Steen
Lexia Software Help Desk
NBC Learn Software Help Desk
Performance Matters Emma Vidacovich
PLATO Software Help Desk
Software Help Desk Software Help Desk
(Without PinPoint Scan)
Karen Richmond
Scholastic Read 180 Sheree Caminita
Scholastic System 44 Sheree Caminita
Single Point of Entry Charel Balderasso
JPPSS Website Issue Webmaster
After troubleshooting with the subject matter expert listed above, and it is determined that there is a computer-related issue, and not the application, please continue to the Help Desk Request Form.

Help Desk Request Form