Human Resources : Benefits


The Benefits Team ensures employees are enrolled in the correct retirement system and receive desired employer-paid insurance benefits. Human Resources manages employees’ Office of Group Benefits medical and life insurance, Guardian dental insurance, Davis vision insurance, and The Hartford basic life insurance.

The Benefits Team serves the district by:

  • Acting as the liaison between employees and the state retirement systems
  • Acting as the liaison between employees and all employer-paid insurance providers, including the Office of Group Benefits
  • Offering guidance to employees on retirement and insurance needs and concerns
  • Maintaining insurance files and paperwork for all employees
  • Processing all retirement and insurance enrollments and terminations
  • Executing the insurance Open and Annual Enrollment periods
  • Collaborating with JPPSS Payroll department, as it relates to insurance and retirement matters
  • Staying informed of retirement and insurance legislation, policy and procedural changes, and accurately implementing the changes.


The retirement department coordinates all of our employees’ retirement concerns with the following state retirement systems: Teachers’ Retirement System of Louisiana, Louisiana School Employees’ Retirement System, and Louisiana State Employees’ Retirement System.

Below are the websites of each retirement system, which contain vital information concerning all aspects of the retirement process. These websites address important questions, e.g. What are my benefits? When can I retire? How do I retire? How do I get a refund?

Teachers’ Retirement System of Louisiana,, 877-275-8775
Louisiana School Employees’ Retirement System,, 800-256-3718
Louisiana State Employees’ Retirement System,, 800-256-3000

Have questions about TRSL and Social Security? 

On Monday, September 19th from 4:30-6:30 P.M. Teachers’ Retirement System of Louisiana (TRSL) will hold a retirement and Social Security workshop. The workshop will cover the following topics:

  • When you’re eligible for retirement or DROP
  • How your benefit will be calculated
  • Retirement Options
  • Social Security offsets- Windfall Elimination Provision (WEP) & Government Pension Offset (GPO)

The workshop will be held in the 2nd Floor meeting room of Plumbers’ Hall (3515 I-10 Service Road West, Metairie). A representative from the Social Security Administration will be present.

To register for the workshop visit

How do you begin the retirement process?

Are you wondering what steps you should take to begin the LSERS or TRSL retirement process. If so, please review the JPPSS Retirement Application Process document. The document also includes information on how your retirement will impact your insurance.

TRSL recommends you beginning planning for your retirement at least two years before your retirement date. The TRSL Planning for Your Retirement booklet and TRSL Retirement Timeline have helpful information to guide you through the process.

Also, Teachers’ Retirement System of Louisiana (TRSL) provides 30-minute, individual phone counseling sessions to guide you through the DROP or retirement process. The sessions are offered to members within two years of retirement or entering DROP. To schedule a TRSL counseling session, call   1-877-275-8775, ext. 2822. Once scheduled, TRSL will send you an estimate of your retirement benefits. Then, at your scheduled date and time, they will give you a call to answer your questions. Appointment are filled on a first-come, first-served basis.

Do you have a VOYA account? Want to know more about the voluntary retirement plans offered by VOYA? 

If so, visit to learn more more about the offered plans and to access your VOYA account(s).  Included on the site are many tools and calculators, brochures, fund performance, distribution options, as well as contact information for JPPSS’ local VOYA representatives. VOYA was formerly known as ING. 

Voluntary JPPSS Retirement Plans

JPPSS employees have the option to contribute to either a 457(b)  or 403(b) retirement plan.

457(b) Retirement Plan– administered by Voya

Contact Person: Tim Roling, Regional Vice President |Phone: 504-620-5577|

Terminated Employees that would like to withdraw or rollover their Voya 457(b) retirement funds, should submit the necessary paperwork to the JPPSS Human Resources office and the paperwork will be signed and submitted to Voya by the district’s authorized signer. Individuals must no longer be employed with JPPSS to access 457(b) funds.

403(b) Retirement Plan– includes several JPPSS approved providers and is administered by National Plan Administrators.

Phone: 1-800-880-2776 |Email: |Website:

Changes to 403B plans can be made once a month. However, any changes made between 7/1 and 8/31 will not take effect until the 9/15 check.  Changes should be made by completing the NPA Salary Reduction Agreement form and submitting it to NPA. NPA will then forward the submitted forms to the JPPSS Payroll Department.

Individuals must be 59 ½ years old, no longer employed with JPPSS, or permanently disabled to access 403B retirement funds.

Interested in a Louisiana Public Employees Deferred Compensation Plan? 

If so, please visit or read the Louisiana Public Employees Deferred Compensation Plan Highlights and contact David Arriaza for more information. David is a Key Retirement Plan Counselor. He can be contacted by calling 225-296-6832 or

Important Notice from TRSL

Teachers’ Retirement System of Louisiana (TRSL) does not authorize or endorse any outside third-party vendors to represent TRSL or provide TRSL retirement information to you.

The only exceptions are the three Optional Retirement Plan (ORP) vendors — TIAA (formerly TIAA-CREF), VOYA, and VALIC — who provide investment services, communication, and record keeping to individuals who participate in the ORP.

JPPSS may allow some outside vendors on site that offer additional retirement products and services. In these instances, here are some important points from TRSL you should remember:

  • The vendor is not affiliated or associated with Teachers’ Retirement System of Louisiana (TRSL) in any manner.
  • TRSL does not endorse third-party vendors or their services and products.
  • The vendor does not receive, obtain, or secure any retirement information directly from TRSL.
  • Individuals who rely on any information provided by third-party vendors with regard to TRSL benefits, i.e. calculations, estimates, projections, etc., do so at their own risk.


The insurance department coordinates all of our employees’ comprehensive health, vision, dental, and group life insurance needs. The health insurance is offered through the Office of Group Benefits (OGB) and Blue Cross Blue Shield administers most of the health plans offered by the Office of Group Benefits. Vantage administers the Vantage Medical Home HMO plan.

The Office of Group Benefits website is This is an invaluable resource with quick links to health plans, health management, OGB newsletters, and reported fraud & abuse. TheOGB telephone number is 1-800-272-8451.

For information in the dental, vision, and life insurance plans view the JPPSS Know Your Benefits Guide located below in the Benefits Helpful Resources section.

For an insurance appointment, please call 349-8564. Typically, appointments are scheduled on Tuesdays & Thursdays.

Preventive Check-ups

Once again, JPPSS employees enrolled in a Blue Cross Blue Shield of Louisiana (BCBSLA) plan through the Office of Group Benefits can participate in the Live Better Louisiana wellness program. By participating in the program employees qualify to receive a premium credit. The exact amount of the credit for 2017 has not been determined, but it will be up to $10 a month (for a total of $120 for the year). Since this is an annual program, all participants who earned the discount for 2016 will need to complete both requirements to earn the discount again in 2017. The premium credit will take effect January 1, 2017.

To qualify for the discount, complete the following steps by August 31, 2016:

  1. Participate in an on-site wellness check-up or have your primary care physician complete the required paperwork.
    • All JPPSS on-site check-ups have occurred. However, employees can visit check-ups at other sites. Employees must pre-register for the check-ups by visiting: .
    • You can also have your doctor complete the OGB Primary Care Provider form. On the form, your doctor will report your lab and biometric values for you to receive credit for the reduction on your 2017 premium rate. The completed OGB Primary Care Provider form must be returned to Catapult Health by 5:00 p.m. C.S.T. on August 31, 2016.
    • If you are pregnant and unable to participate in an on-site check-up, you and your physician can complete the OGB Expectant Mother form. The completed OGB Expectant Mother form must be returned to Catapult Health by 5:00 p.m. C.S.T. on August 31, 2016.
  2. Complete your Personal Health Assessment on the BCBSLA website. Visit  to register for an account and complete your PHA.

Please contact OGB customer service at 1-800-272-8451 with any questions regarding the premium credit.

Please note, no one at JPPSS will have access to any of your personal health information. Your checkup will be done by Catapult Health, an independent healthcare provider, and is designed to identify potential health issues before they become truly serious. Your individual results are strictly confidential.

Insurance Coverage Changes and Revocations

For Pre-Tax deductions, once you elect an insurance option, you can only change that option during the Annual Enrollment or Open Enrollment period unless you meet a qualifying event/family status change.  You must contact the JPPSS Insurance Team and complete the benefit change withinthirty (30) calendar days of the qualifying event or family status change. Qualifying events/family status changes include:

  • Getting married, divorced, or legally separated
  • Birth, adoption, or placement of adoption of an eligible child
  • Death of your covered spouse or child
  • Change in your or your spouse’s work status that affects benefits eligibility (for example: starting a new job or leaving a job)
  • A change in your child’s eligibility for benefits
  • Becoming eligible for Medicare or Medicaid
  • A significant change in your spouse’s health coverage attributable to your spouse’s employment

Important: Adding Newborns and Adopted Children to Insurance Coverage

  • To add a newborn as a dependent on your medical insurance coverage, you must provide the JPPSS insurance department with a birth certificate or a copy of the birth letter within 30 days of the child’s birth date. The birth letter will suffice as proof of parentage only if it contains the relationship of the child to the JPPSS employee with the medical insurance. If the birth certificate or birth letter is not received within 30 days, the child cannot be added until the next annual enrollment period. To schedule an appointment with the JPPSS insurance team, please call 504-349-8564.
  • To add an adopted child, you must provide the insurance department with legal adoption papers within 30 days of the child’s adoption date. To add a child placed for adoption with you, you must provide the insurance department with the adoption placement agreement or an act of surrender and Clerk of Court certification in compliance with La.R.S. 22:1004 within 30 days of the child’s placement for adoption with you. If these legal adoption papers are not received within the 30-day timeframe, enrollment cannot take place until the next annual enrollment period, unless you experience another qualified life event that supports the addition of the child to the plan. To schedule an appointment with the JPPSS insurance team, please call 504-349-8564.
  • While OGB will need the social security card for every person on the plan, the social security card is not a requirement for initial enrollment for a newborn or adopted/placed child.  Please remember to send the JPPSS insurance department the social security card upon receipt, preferably within 90 days of the birth/adoption.

Helpful Insurance Resources: (Please check here frequently for information updates)

Contact Us

Name Title Email
Chesterman, Tammy Retirement Technician
Percle, Tammy Director of Benefits